Consumer protection is the process of defending customers from unethical company practices. Also it outlines the steps taken to protect consumers against dishonest and unethical business practices by retailers, producers, service providers, etc. Consequently, to offer remedies in the event that a consumer violets the legal rights. The administration of consumer rights protection in India is governed by the Consumer Protection Act of 2019. The Consumer Protection Act of 2019 takes place to overcome the Consumer Protection Act of 1986. However numerous features in the revised Act take into account the challenges confronted by today’s technologically dependent consumers. The Act also contains a number of provisions designed to advance and protect consumer rights.
Source: https://vimpexltd.com/the-consumer-protection-act-2019/