Softphone Landing Solution Provider – Cloud Communication
July 14, 2024 ⚊ 1 Min read ⚊ Views 71 ⚊ TECHNOLOGY
WebRTC (Web Real-time Communications) is an open-source standard, that businesses can embed into web-based applications with the same contact center features for inbound outbound calls. More suitable for the remote workforce as it works on laptop/desktop mobile devices. MPLS (Multi-Protocol Label Switching) aids businesses in switching from on-premise to cloud for inbound/outbound voice calls via internet with the same contact center features. It works without the use of mobile fixed telephone lines to offer high-quality (HD) audio communication improving workforce productivity.
Tags: Softphone Landing Solutio
